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Need help finding your mobile User ID? Learn how to find your ID for the mobile games you play.Make sure you give us your username and the specific forum and what language it’s in when you reach out to us. Your Answers HQ username is the same as your EA ID, but your username for a game-specific forum, like The Sims, can be different.This is your EA ID, PlayStation™Network Online ID, Xbox Live gamertag, EA mobile game-specific User ID, or game-specific username.Please review the rules, then contact us if you still believe you haven’t broken them. Disagreeing with a suspension or ban when you break the rules is not fair play. We want to help all our players as efficiently as possible, so please make sure you only contact us with genuine challenges. improperly use in-game support or complaint buttons.The Rules of Conduct in our User Agreement expect that players don’t: Check your email for more details. You may get a message from This is our official email account, so make sure you add it to your contact list.įIFA players: remember to follow our guidelines for FUT Coins and Points, and know the rules for FIFA so your account isn't banned or suspended.ĮA’s Positive Play Charter is at the heart of our rules. If you’ve got a lock, ban, or suspension on your EA Account, for a specific game, or for your device, we’ll notify you via email. We’ll ban players who break our User Agreement.

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Click the plus sign in the Email section to fill out our webform and give us the details about your lock, ban, or suspension.

Let us know if you think the lock, ban, or suspension on your EA Account (or one of the platform accounts that’s linked to it) was a mistake: Think your account was hacked? Follow our steps to help re-secure your account before you contact us. Go to My Ban History to view more info on and dispute your active locks, bans, and suspensions. Think your account was locked, banned, or suspended by mistake? Let us know so we can help.

Apex legends hacked